Service Disruption - 26 November 2015

At around 10:35 this morning we received reports that customers were experiencing issues ranging from poor call quality, call audio not being presented to the agent, high wait times, incorrect Agent statuses and slow screen pops. 
 
We are investigating the issue with urgency. If the problem persists please do get in touch with our customer support team.
 
We apologies for any inconvenience caused. 
 

 

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