We are aware of issues on the Easycallnow system which may have resulted in 503 server unavailable errors and agents being kicked out of the dialler.
We believe this issue to have subsided and we are currently investigating the root cause. If you are currently experiencing issues then please contact the support team or raise a ticket here: Submit a request
UPDATE - 13:53
We have had confirmation that the system is now back to normal performance. We are, however, still monitoring the situation and will provide updates of any new information that may arise.